Privacy

We ESPERiA & Co. (ABN 77 680 130 312) hold your privacy in high regard and treat it with utmost seriousness. Our Privacy Policy outlines the procedures governing the collection, storage and utilization of the information that is provided to us. When visiting esperiaco.com.au, you acknowledge and agree to abide by this policy along with Terms and Conditions. In this Privacy Policy ‘us’, ‘we’ or ‘ours’ refers to ESPERiA & Co.

 

OUR HANDLING OF YOUR INFORMATION

At ESPERiA & Co. we gather personal information when you make a purchase or subscribe to our digital newsletter. This information aids us in keeping our customers informed about new product releases, special offers, sales, and other activities we believe may be of interest. You have the option to unsubscribe from our mailing list at any time upon request. Unless explicitly requested otherwise, we will only contact you via telephone regarding your order status or for order-related clarifications.

When you place an order, we collect necessary personal details to process and fulfill it. We may share this information, limited to what is essential, with third parties involved in order processing, such as merchant payment gateways for debit/credit card or PayPal transactions. Your address and contact number will be shared with our postal or courier partners solely for delivering your order.

We do not gather personal information during your site visit unless you log in, make a purchase, or register with us. ESPERiA & Co. ensures the information you entrust to us is handled in compliance with relevant Australian Privacy Laws. As new privacy legislation is introduced by the Australian Federal Government, we regularly review and update our privacy policies accordingly.

For further details on privacy legislation, you can visit the Australian Privacy Commissioner's website at www.oaic.gov.au.

 

WITH WHOM WE SHARE YOUR INFORMATION

This policy pertains specifically to ESPERiA & Co. and does not extend to websites maintained by other companies or organizations to which we provide links or engage in joint promotions. Prior to providing your details, please ensure that you review the Privacy Policy of such entities.

We do not share or sell your information to third parties, nor do we utilize personal information for any purpose other than its intended use.

ESPERiA & Co. does not engage in the sale of your personal information to external parties. However, there are instances where we may need to share personal details, such as your name and address, with companies involved in various aspects of our service delivery. This includes delivery companies and third-party fulfillment contractors. Rest assured, in such cases, ESPERiA & Co. ensures that these third parties commit to safeguarding your privacy.

  

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small piece of data sent from a website server to your computer and stored on your hard drive. We employ cookies primarily to enhance user experience on our website. This includes maintaining your login session, preserving login information upon request, and facilitating the functionality of our shopping bag.

At ESPERiA & Co. we utilize cookies to monitor your website visits, track the contents of your shopping cart, review past purchases, and personalize content to align with your preferences and interests. This allows us to optimize our customer service and overall user experience. It's important to note that we do not employ cookies to track your internet activity beyond your interaction with ESPERiA & Co's website.

  

UPDATES TO OUR PRIVACY POLICY

We maintain the flexibility to modify our policies and website functionality as needed. However, in the event of alterations to how we handle your Personal Information, we will promptly update this statement on our website. We encourage you to check this Statement periodically for the most recent updates on our privacy and security protocols.

Should you have any inquiries regarding this Statement or our practices concerning personal information or your interactions with our website, please feel free to reach out to us.